Privacy Policy

LJM Digital Pty Ltd trading as Kiki Clubhouse (“we,” “us,” or “our”) is committed to respecting your privacy. This policy explains how we collect, use, share, and protect your personal information and your rights in relation to it.

1. What Information We Collect

• Personal Information: When you join Kiki Clubhouse, register for events, or use our online platform, we may collect personal information like your name, email address, and other contact details. This helps us manage your membership and communicate with you.
• Usage Information: We may collect information about how you use our online platform, including pages viewed, features used, and engagement with events. This information helps us improve our services.
• Sensitive Information: Because Kiki Clubhouse is an LGBT+ community, we acknowledge that some information may be sensitive. We handle this information with extra care and only collect what’s necessary to provide our services.

2. Why We Collect Your Information

• Membership and Event Management: We use your information to manage your membership, help you connect with others in the community, and keep you informed about events and activities.
• Improving Our Services: Usage information helps us understand what features are most useful and make improvements.
• Legal and Safety Purposes: In rare cases, we may need to use your information to comply with legal obligations or ensure the safety of our members.

3. How We Protect Your Information

• Data Security: We use reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption and secure access controls.
• Third-Party Providers: If we use trusted third-party services (such as for data storage or online hosting), we make sure they meet our privacy and security standards.

4. Who We Share Your Information With

• Event Organisers and Partners: If necessary to coordinate an event or activity, we may share limited information (such as your name) with trusted event partners. We limit what is shared and ensure they protect your privacy.
• Legal Requirements: If required by law, we may disclose your information to authorities or comply with other legal processes.

5. Storing and Retaining Your Information

• Storage Location: We store your data securely within Australia. In cases where our trusted service providers are outside Australia, we ensure they have adequate privacy protections.
• Retention Period: We keep your information only as long as needed to fulfill the purposes outlined in this policy or as required by law. Once it’s no longer needed, we take steps to delete or de-identify it.

6. Your Privacy Rights

• Access and Correction: You have the right to access and correct any personal information we hold about you. Contact us if you’d like to review or update your details.
• Opt-Out: You can choose not to receive marketing communications by opting out via the unsubscribe link in our emails or contacting us directly.
• Anonymity: Where possible, you have the option to interact with us anonymously or using a pseudonym.

7. Cookies and Online Tracking

• Our online platform may use cookies to enhance your experience, remember your preferences, and help us understand usage patterns. You can manage cookies through your browser settings.

8. Changes to This Privacy Polic

• We may update this policy from time to time to reflect changes in our practices or legal requirements. We’ll notify you of any significant changes and update the “last revised” date at the bottom of this page.

9. Contact Us

• If you have questions, concerns, or requests about your privacy, please contact us here.